![]() ![]() Processing is the Mailgun integration (more on this integration is provided Currently, the only core integration that supports bounced mail You use an email integration that supports the notification of these Bounced messages areĮmails that are returned back to you after you send them because an emailĪddress is incorrect or no longer valid. You have to process bounced mail to keep your email addressesĪccurate and improve your email reputation (a metric used by ISPs to helpĭetermine if your organization's email is spam). We know you have much to share, so let's make sure you have the opportunity Know more about how communications are sent. You don’t need to worry about this job, but we wanted to point it out so you You can view this under: Admin Tools > System Settings > Jobs Administration > Send Communications. There is, however,Ī Rock Job that runs every 30 minutes to look for communications with a pending status. Usually when you send a communication, it will be sent immediately to aĬommunication queue that gets processed in almost real-time. Settings for the transport are configuredĪdmin Tools > Communications > Communication Transports.Īs applicable, each transport lets you control how many concurrentĬommunication recipients will be processed in parallel when communicationsĪ medium can only use one transport at a time. ![]() Via the Mailgun and SendGrid email services. Has transports for delivering emails through a normal SMTP server as well as They do the actual work of getting the messages to their recipients. Transports, on the other hand, can be thought of as the worker bees of the If you don’t like it, change it! Mediums can beĪdmin Tools > Communications > Communication Mediums. These mediums can be written by either the core developers of Rock or by Other mediums could easily be added in the future. Provides an email medium, an SMS medium and a push notification medium. Think of mediums as different communication channels. The communications engine is based on two types of components: That means the messages of tomorrow won't be limited by the messages Like everything in Rock, the communications features are designed to be extensible for theįuture. We'll be talking about many of them in depth throughout this guide, but you can readĪn overview of all of the parts in the Communications chapter Most of themĬan be found in the Communications screen ( Admin Tools > Communications). Like a car engine, Rock's communication tool has a number of different parts or components. Under the Hood of Communications Rock's Communication Engine Although I would like to use a fancy merge document and maybeĪ little Lava." If this is you, you need to head over to the "These are great and all, but I need a good old-fashioned low-tech letter. Learn about how communications work in Rock, read on. With the wizard, jump to the Communication Wizard chapter. If you’re anxious to get started sending messages Which is best suited for sending simple emails, such as from a group toolbox. You feel like an email rock star, and the Simple Email Editor, Rock has two tools for sending communications: our Communication Wizard, which will make Today this canīe in the form of emails or SMS text messages, but in the future communications In and see how Rock can be that communications assistant you’ve always dreamed of.Ĭommunications are ways of pushing out messages to your attendees. ![]() Need to personalize your message through all these mediums and more. It needs to be pulled from the web or social media. Sometimes that means pushing a message through email or text, other times One channel isn't enough organizations must meet people where theyĪre. In today's hectic world people expect their communications to be personal and Mass Push Notification lets you send push notifications to all active devices in your system.Added a new "Video" widget in the Communication Wizard to allow easy sharing of videos.The Communication Wizard has a new cleaner look and feel, with added enhancements.SMS Conversations has a filter which allows you to search for conversations by person.Added a Twilio Signature Validation option to the Twilio Communication Transport.Below is a summary of the updates for this version. ![]()
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